Veterinary Receptionist

Reception | Cincinnati, OH

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Seeking a Veterinary Receptionist 

Kyle Veterinary Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. 

What to Expect 

As you join our team, expect to be supported in your work and home life with: 

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities  

Salary: $18.00-$20.00 per hour dependent on experience 

Schedule: Monday-Friday 7-6:30, Saturday 8-1

Key Responsibilities:  

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience. 

Qualifications: 

  • Previous experience as a veterinary receptionist or medical office assistant preferred 
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor   

About Kyle Veterinary Hospital
At our full-service veterinary hospital in Cincinnati, OH, we understand that your pet is a beloved member of your family. That's why we offer a wide range of services to keep your furry friend healthy and happy. From routine check-ups to emergency care, our team of experienced veterinarians and staff are dedicated to providing the best possible care for your pet.