Veterinary Receptionist

Seeking a Receptionist 

Best Care Pet Hospital is hiring a full-time or part-time front-desk receptionist to   

be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect 

As you join our team, expect to be supported in your work and home life with: 

• A comprehensive benefits package, including medical, dental, and vision insurance 

• Paid time off and a 401(k) plan for full-time employees 
• Professional development opportunities  

 Salary: $15.00-$17.00 

Schedule: open to full time or part time  2-3 day/ weeks, 10 hour shift, Saturday morning shifts 

 Key Responsibilities:  

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. 

• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. 

• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. 

• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. 

• Assist in maintaining cleanliness and organization to ensure a positive client experience. 

Qualifications: 

• Previous experience as a veterinary receptionist or medical office assistant preferred  

• Strong organizational and multitasking skills 
• Ability to maintain a calm, professional, and positive demeanor   

About Best Care Pet Hospital