Veterinary Receptionist

Borash Veterinary Clinic is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to that pets are special members of our families who deserve equally special veterinary care, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
• Paid time off. Take the time you need to recharge.

Salary: $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: We are open Monday, Wednesday, and Friday 8:00-5:00, Tuesday and Thursday 8:00-6:00, and Saturday 8:00-1:00. The schedule will include 3-4 shifts during the week and every other Saturday.

Key Responsibilities: 

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Borash Veterinary Clinic

Pets are special members of our families who deserve equally special veterinary care. At Borash Veterinary Clinic, you will find just that, because we understand the deep, irreplaceable bond you share with your pet. Since 1979, we have made it our mission to serve our clients and their pets with first-rate veterinary services and a gentle bedside manner.