Veterinary Receptionist

Parker Animal Care is hiring a part time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

Salary: $17.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Roughly 25 hrs per week. Two 10-hr shifts & one 5-hr shift per week. 10hr shifts consist of either 8am-6pm or 7am-5pm. 5hr shift on Monday from 8am-1pm. Must work alternating Saturdays.

 Key Responsibilities: 

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant is preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Parker Animal Care

We’re focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. We provide the highest level of veterinary care and pride ourselves on our client communication and the care and compassion of each member of our team. Parker Animal Clinic believes in a positive work culture and strives to provide a work/life balance to our staff. We promote a positive work environment through team building and a schedule that fits you.