Receptionist

Receptionist

Mission Road Animal Clinic is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect
As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Great pet discounts

Salary: $14-$15/hr based on experience and skill set.

Schedule: Monday, Tuesday, Thursday and Friday from 7:30a-5:30p. will work one Saturday a month from 8:00a-12:00.

Key Responsibilities: 

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary or medical receptionist required
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Mission Road Animal Clinic
Our goal is to become your standard in veterinary medicine in the Prairie Village, KS community. As a full-service animal hospital, we offer a wide range of services and are dedicated to providing the most personal small animal care in Johnson County.